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Bringing the showroom to you

All from the comfort of your own home.

At Miele, we understand that every customer has different needs when it comes to their home appliances. That's why we are bringing the showroom experience to you.

On this site, select from various options: connect with an experienced Sales Advisor through our 1-on-1 virtual consultation, or request a traditional telephone sales consultation, sign-up to view our live demonstrations and watch previous live-stream videos.

Get started! Choose your Miele experience today.

Book A Sales Consultation

Upcoming Interactive Live Streaming Sessions

Support your local restaurant

Miele dines local

Support your local restaurant

We are thrilled to launch the #MieleDinesLocal initiative to provide a platform for restaurants to connect with new customers as they cook their signature dish on a future episode of Miele Live! Plus, we will order 100 take-out meals from the selected restaurants to donate directly to frontline workers.
Learn More

Register now!

Sign-up to get notified when your live stream begins. Simply enter your details below, select the stream you would like to watch and we will make sure you are notified.

Previous Live Streams

Dishwashers

Floorcare

Laundry

Cooking and Cooling

Coffee Machines and Beans

Live Cooking Demo

Cooking Series

#MieleDinesLocal

MieleLive Presented by Concord

Zwilling J.A. Henckels

Dishwashers

Dishwashers

Dishwasher Optimization

Dishwasher Optimization

Discover the G 4228 SCU Dishwasher

Discover the G 4228 SCU Dishwasher

The Key to Best Dishwashing Performance

The Key to Best Dishwashing Performance

Celebrate Mother’s Day with your finest crystal glasses

Celebrate Mother’s Day with your finest crystal glasses

Floorcare

Floorcare

Floorcare Demo – Cat & Dog Vacuums

Floorcare Demo – Cat & Dog Vacuums

Robotic Vacuums

Robotic Vacuums

Complete C3 Excellence

Complete C3 Excellence

Get the most out of your Miele vacuum

Get the most out of your Miele vacuum

Trust the Miele Blizzard CX1 Vacuum

Trust the Miele Blizzard CX1 Vacuum

Cleaning Small Spaces with the Perfect Miele Compact Vacuum Cleaner

Cleaning Small Spaces with the Perfect Miele Compact Vacuum Cleaner

Helping Pet Lovers Clean

Helping Pet Lovers Clean

Laundry

Laundry

Laundry Capacity

Laundry Capacity

Laundry – Specialty Detergents

Laundry – Specialty Detergents

FashionMaster Demo – Perfect care for your garments

FashionMaster Demo – Perfect care for your garments

Miele@Mobile with W1T1 Laundry

Miele@Mobile with W1T1 Laundry

Caring For Your Delicate Fabrics with Miele W1 Laundry

Caring For Your Delicate Fabrics with Miele W1 Laundry

Cooking - Steam

Cooking - Steam

Cooking - Ovens

Cooking - Ovens

Range, Rangetops, Rangehoods

Range, Rangetops, Rangehoods

Refrigeration

Refrigeration

Cooktops

Cooktops

Induction Cooking

Induction Cooking

Ventilation Styles

Ventilation Styles

Wine Storage and Features

Wine Storage and Features

Miele Cooking Packages starting at $8,995

Miele Cooking Packages starting at $8,995

Gas Cooktop vs. Induction

Gas Cooktop vs. Induction

Miele Culinary Centre

Miele Culinary Centre

Indoor Grilling on the Miele 48” Range

Indoor Grilling on the Miele 48” Range

Countertop Coffee Machines and Beans

Countertop Coffee Machines and Beans

Built-in Coffee Machines, Beans and Warming Drawers

Built-in Coffee Machines, Beans and Warming Drawers

Discover the CM6350 Countertop Coffee Machine

Discover the CM6350 Countertop Coffee Machine

CVA 6805 Built-in Coffee System & Warming Drawer

CVA 6805 Built-in Coffee System & Warming Drawer

Make Mom The Perfect Latte Macchiato with the CM6150 Countertop Coffee System

Make Mom The Perfect Latte Macchiato with the CM6150 Countertop Coffee System

Live Cooking Demo: Steam Ovens

Live Cooking Demo: Steam Ovens

View Recipe

Live Cooking Demo featuring Steam-Combi Ovens

Live Cooking Demo featuring Steam-Combi Ovens

View Recipe

Learn the advantages of cooking with the Roast Probe

Learn the advantages of cooking with the Roast Probe

Steam Oven dishes

Steam Oven dishes

Bread Making with MasterChef Plus

Bread Making with MasterChef Plus

The Art of Sous-Vide Cooking

The Art of Sous-Vide Cooking

Homemade Yoghurt and Canning with the Miele Steam Oven

Homemade Yoghurt and Canning with the Miele Steam Oven

View Recipe

Miele Live: Cooking Series

Miele Live: Cooking Series

Healthy at Home Lunch Ideas

Healthy at Home Lunch Ideas

Cooking With Miele Coffee Beans

Cooking With Miele Coffee Beans

View Recipe

Bake A Homemade Gift For Mom with the Miele Combination Steam-Convection Oven

Bake A Homemade Gift For Mom with the Miele Combination Steam-Convection Oven

View Recipe

#MieleDinesLocal presents: Jules Bistro with Chef Eric

#MieleDinesLocal presents: Jules Bistro with Chef Eric

#MieleDinesLocal presents: Cellar Door Restaurant with Chef Robert

#MieleDinesLocal presents: Cellar Door Restaurant with Chef Robert

#MieleDinesLocal presents: Provence Marinaside with Chef Jean-Francis

#MieleDinesLocal presents: Provence Marinaside with Chef Jean-Francis

#MieleDinesLocal presents: Milagro with Chef Arturo

#MieleDinesLocal presents: Milagro with Chef Arturo

#MieleDinesLocal presents: R&D with Chef Eric Chong

#MieleDinesLocal presents: R&D with Chef Eric Chong

#MieleDinesLocal presents: Fable with Chef Trevor Bird

#MieleDinesLocal presents: Fable with Chef Trevor Bird

#MieleDinesLocal presents: Café Diplomatico with Connie

#MieleDinesLocal presents: Café Diplomatico with Connie

#MieleDinesLocal presents: Quince Bistro with Chef Otta Zapotocky

#MieleDinesLocal presents: Quince Bistro with Chef Otta Zapotocky

MieleLive Presented by Concord: Exclusive Live Tour of a Concord Model Suite

MieleLive Presented by Concord: Exclusive Live Tour of a Concord Model Suite

MieleLive Presented by Concord: Sustainable Cleaning without Compromise

MieleLive Presented by Concord: Sustainable Cleaning without Compromise

MieleLive Presented by Concord: The Latest Technology in Cooking Surfaces

MieleLive Presented by Concord: The Latest Technology in Cooking Surfaces

MieleLive Presented by Concord: Ready, set…cook! ft. Leslie and Jenny from A1 Radio, Sing Tao Media Group

MieleLive Presented by Concord: Ready, set…cook! ft. Leslie and Jenny from A1 Radio, Sing Tao Media Group

MieleLive Presented by Concord: The Art of Preservation and Storage

MieleLive Presented by Concord: The Art of Preservation and Storage

MieleLive presents: Zwilling J.A. Henckels

MieleLive presents: Zwilling J.A. Henckels

MieleLive presents: Zwilling J.A. Henckels

MieleLive presents: Zwilling J.A. Henckels

MieleLive presents: Zwilling J.A. Henckels

MieleLive presents: Zwilling J.A. Henckels

Frequently Asked Questions

Our dedicated Miele Delivery, Installation and Service teams continue to serve you across Canada.

How can I join the waitlist for a traditional telephone or 1-on-1 virtual two-way video sales consultation appointment?

We are sorry there are no telephone or 1-on-1 virtual video sales consultations that meet your needs right now. Upon submitting a request, a Canadian Customer Care representative will reach out if an appointment is to become available.

How do I contact someone in Customer Service?

Our Canadian Customer Care Centre is open and available to assist you. Upon submitting a request, a Canadian Customer Care representative will respond within 24 to 48 business hours.

Contact Us

Can I buy a Miele product online and have it shipped to my home?

Many Miele products are available for purchase online with delivery across Canada. Online orders continue to be shipped and fulfilled from our Canadian distribution centres. In order to facilitate your purchase during these times, we are pleased to offer FREE SHIPPING on Miele Vacuum cleaners, Countertop Coffee Machines, Cleaning and Accessory products regardless of your purchase amount. Shop online 24 hours a day, 7 days a week at www.mieleshop.ca

Shop now

Questions regarding online orders can be directed to our Canadian Customer Care Centre.

Contact Us

Please note in some cases, due to high demand, delivery times may be longer than usual.

How can I purchase an appliance from a Miele Experience Centre right now?

Miele Experience Centres across Canada are operating with modified operations effective May 26, 2020. We are pleased to offer Curbside Pick-up and In-Person Sales Consultations, by-appointment only, at select locations across Canada, including:

• Miele Experience Centre Vancouver
• Miele Experience Centre Calgary
• Miele Experience Centre Toronto (Vaughan)
• Miele Experience Centre Montreal

Curbside Pick-up
Please call 1-866-758-0462 and select your preferred Miele Experience Centre to place your order and obtain pick-up instructions.

By-Appointment Only
In-Person Sales Consultations, Telephone Sales Consultations, Virtual (Video) Sales Consultations are available. Please book your appointment online.

Book now

What is the status of Miele delivery and installation in Canada?

Our dedicated Miele Delivery, Installation and Service teams continue to serve you across Canada, with the following health and safety measures: Our delivery, installation and service team will ask before visiting any homes if you are experiencing any COVID-19 related symptoms and/or if you have travelled outside of Canada or have been in close contact with anyone who has travelled outside of Canada within the last 14 days. If so, we will reschedule appointments following the 14-day recommended quarantine period. Our Miele teams have been supplied with disposable work gloves and shoes covers, hand sanitizers, masks and disinfectant wipes and sprays. They will also outline their working area with painters tape to keep social distance. Our Installation team have suspended the appliance demonstration program on newly installed products and we will not require signatures on completed work.

Can I book an Appliance Service call?

Technical Service appointments will only be for “essential service calls” - Safety concerns with existing appliances (electronics, leaks, valves, gas issues etc.), cooling – fridge / freezers, cooking – cooktops, ovens, ranges and cleaning – dishwashers, washers / dryers.

Request a Service Appointment

Can I schedule a delivery date?

Complete our new two-step process which allows you to select your final Delivery Date and pay your Final Balance. If you are not yet ready for this step, please update your Tentative Delivery Date, which will allow us to plan according to your needs.

Proceed to EasyConfirm website

Miele Online Shop

Buy Online

Shop Miele products online – anytime, anywhere.

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